hello @KD
I am not getting it. Can you give me more details? Currently , after submission, the details get stored.

https://api.yourgpt.ai/chatbot/v1/getSessions this is what I am using for sessions.

WE ARE trying to capture the contacts in pipedrive

but some conversations are getting captured and some are not

Can you share those conversation links so that I can check their logs and everything?

Whenever a person talks to the bot on the website, the conversation appears on the yourgpt dashboard. But when I try to fetch the same conversation through this endpoint https://api.yourgpt.ai/chatbot/v1/getSessions. I don't find it.

For example this conversation : https://chatbot.yourgpt.ai/dashboard/71ba4027-27b2-4d66-909d-9c16b7a0243b/conversations/all/17743311452338652

It is available on the dashboard, but when I hit the api endpoint, I don't find it.

we hit the endpoint with a lookback of 3 days (basically every conversation with a gmail id should have been found in this response which happened in the last 3 days, but we didn't find the "Test" conversation.

OK, let me check. Are you using any filter in that API, or can you share me the API curl without the tokens/keys so that I can check?

curl -X POST "https://api.yourgpt.ai/chatbot/v1/getSessions" \
-H "api-key: YOUR_YOURGPT_API_KEY" \
-H "Content-Type: application/json" \
-d '{
"limit": "50", "page": "1",
"orderBy": "DESC", "from": "2026-03-21" }'

The from date is dynamic : it's always 3 days before the current date. I've used today's date (2026-03-24) minus 3 days = 2026-03-21.

Have you checked if this could be due to a timezone offset issue ?

Checked this as well. The configs are correct.

Also, one more thing I found out. The summary for each conversation is isn't generated right away. A few of the summaries took 16 hours t just generate. While others were done at 5-6mins

Any update?

hello @KD You mean the summary that is generated on the conversation page? Can you share these conversations link.