Hi community! Is in the studio some method to handle incoming audio files?

Context: I'm using whatsapp integration and I need accept audio messages from the clients.

Hello everyone. Can someone help me move the chatbot from my domain to my website so that only my website stays visible when the chat is used? We tried to fix this for a week but made no real progress. We don’t know what to do or what needs to be done.

Hello Everyone!

There is a Global outage on Cloudflare Network that might be causing some issue for you. We are currently monitoring it, We will update you once it is fully resolved. https://www.cloudflarestatus.com/

hi team, sometimes the AI ​​still gives wrong answers, and I have a lot of customers asking questions, so it's impossible to check every chat to know when it gives wrong answers. Is there a way to control that?

Hi! Is there a way to switch between human operator and the bot so that during office hours the human would handle to chat and otherwise the bot?

hi all, the training / FAQ seciton is great but im only able to put in 60 FAQs. Can we get this restriction lifted? or increased a bit. <@&1318570271330009119>

I have multible Instagram & facebook accounts etc. How do I connect them all to a single chatbot? I want to manage all conversations from one place.

I also would like to connect multible outlook email boxes. This so the chatbot can answer emails etc. This also needs to be connected to the same chatbot. How do I do this?

Hi Crew, I spoke with Rohit and he asked me to share my issue here. I need to refresh the page first before the correct front view appears. Please fix the bug so the correct page loads right away and our agent can take action immediately.

And when i make a refresh, than comes this

Dear team,

I was asked to share another issue here. The agent plays a sound over and over, even though it should stay silent. Please check this and make sure the agent stays quiet.

The same Problem

And can we Fix the Numers, there is a Bug

Is anyone currently using AI Copilot? Which plan includes access to AI Copilot?

Hi everyone. I'm having a really hard time understanding how the flows work.

I'd like to create a flow that is at first guided (the Chatbot guides the user through specific steps, for example in order to capture their request and route it to the correct agent) and only after the user completes this flow the actual chatbot starts.

Is there any kind of templates I can follow? the templates available are only for external apps. Thank you

Hi team, I am trying to upgrade my plan to a yearly subscription. I don’t see that option. Is it possible for me to do this?

Hi team, I want to integrate Zalo (a popular chat application in Vietnam, similar to Messenger) with YourGPT. It would be great if you could create a direct integration between Zalo and YourGPT. Does your team plan to do that?

Hi

Hello

How can I contribute to this community with my experience? I wonder if there is anyone who needs developer's hand for super cool project If you are looking for developer, feel free to contact me

Hello @🅓_🅒 @Au24k,

You can start by creating a portfolio showcasing what you’ve built with YourGPT—highlight the use cases, and how it helps users solve problems.

Next, create a Fiverr gig for YourGPT so clients can easily reach out whenever they need help with custom setup.

Is there a way to have triggers within studio for areas of a website visit, similar to how the triggers work on the widget page? I wanna have a scenario run when someone completes a sale so we can fire a scenario

Hi Team, I have used the platform and it was amazing. My question is: if I ask the chatbot something like "Which model are you using?" will it expose the model details? Have you made it strict to not reveal the model, or is it the default behavior to expose the model name?

How does the chatbot widget work in terms of GDPR? Does it use cookies and what information does it collect? And do I understand right that the information collected is collected only when user sends the first message to bot?

hey @Sahil quick question i dont know if thats the right place to ask though:

Is the Voice AI only working with the "Basic Prompt" given in this special field or does it also use knowledge bases?

Hello,

we need urgent support from an administrator.

Our AI has stopped working because all credits are used up. The problem is that we cannot purchase additional credits. In our plan, it clearly states that the credits are unlimited.

Right now, the system is blocked. Because of this, we cannot create any offers or continue our daily work.

Please check our account and resolve the issue as soon as possible. We depend on the AI for our operations and need a quick response.

Thank you.

Hi, did you by any chance miss a payment? It happened to me as well and even tho I paid it it still was bugged. You need to logout and login after paying

Just to be sure, do the conversations data be used as model training (in any of the models)?