Is there a timeline for the release of the new versions of the LLM's released recently please. They should be smarter at same/similar token costs - sonnet 4.6, gemini 3.1 etc?

@Sahil fyi when trying to bulk delete it will only delete one KB point

Hello, I am trying to email the entire conversation with the chatbot. I am setting up a stream in Studio mode. But, I need to retrieve the entire conversation. Is there a global variable or not?

What is Chat widget icon native resolution?

hey @Sahil there is a bug where you cannot sync templates within studio the only way to make them sync is to go to contacts -> send message and then sync from there. Also images or media sending in general is not supported but thats very crucial to us. same with variables that are in the url, at the moment variables are only supported if they are in the main body

Hi Team,

We do not want the gmail.com or yahoo.com as submissions on the chatbot. Is there a way that only after adding a business email they can submit this?

Hi, i think i have a problem, my plan expired march 26, but all my features are to 0. Could you please help me (i can give you account informations in private)

Despite deleting the entire workflow and also disabling AI Studio- the chatbot is still asking for business email id on chat (there is no mention of this in the training)- Can someone please look into this as its been doing this for the past 12 hours.

After a conversation is started and once the pre-chat form is filled- by when this conversation is pushed to API?

Could you check if there is something wrong in the implementation of the script: view-source:https://mikkelinuusyrityskeskus.fi

hello , can i add a option in the widget so the user select the language first then it start the chat with the selected language ?

Hello and good evening , Is it possible to configure the bot to respond only to specific individuals? In other words, to refuse to answer general inquiries but to respond to specific people we add to a list

?

I have a paid account. I have enough credit 3M/48M credit used, but my YourGPT don't answer to any question. I see an icon as he's thinking and he dispapear without answering

My account is : [email protected]

Can you take a look why he's not answring

Futhermore, in Conversations all test are in white until black

Bot is not responding

I have this form node in my flow. When I use in send email node message body {{CONTACT_DATA.phone}} it shows in email only "[object Object]".

What am I doing wrong?

Unable to add MCP server:

Connection Failed FastMCP is not installed. Install with: pip install fastmcp

how do i give my client access to only this so he can read and manage emails?

WhatsApp integration. The process seems to be completed, but we get an ‘invalid parameter’ error and the connection does not work.

hi need help

Hi Team,

There is no workflow live and yet it is showing this email in the pre-chat form as invalid

<#1217009073653026836> Hello - I need some help please - HelpCenter - Ask AI has a button that you need to press to get results. Most people hit enter on their keyboard instead of clicking the button. This produces a no results message. This needs to be fixed please? Users should be able to hit enter on their keyboard and get response.

My instance is: https://chatbot.yourgpt.ai/dashboard/48dc42c1-190c-4442-a949-a59b9d084622/helpdesk/settings - I have turned off the ASK AI for now due to this issue BTW

Hi. I am trying to set up a WhatsApp campaign. We have an approved template with a {{customer _name}} mapped to {{CONTACT.name}}. I have tried sending to a few contacts in the contacts directory, but keep getting failed sent with no further information. On Meta’s end, I see no errors either. It seems it might be due to phone formatting, but I have no way of knowing. How can I further debug this problem.

Hello, we are experiencing an issue with our chatbots. Our flows are live, but whenever a user triggers one, it fails without any clear reason. The problem appears to be related to tokens: we encountered the same issue 2–3 weeks ago, and increasing the token limit resolved it. However, since the token limit has been reached again, the issue has returned.

@Sahil - long time hope all is well! We need a bit of assistance as we are trying to pitch a restaurant chain. I am not getting any notiications for the "Live Chat handoff" on my mobile but all other notifications are working. Any idea what's happening? Just sent you a DM of the widget ID

Hello, I see that you have recently converted the search widget into a display option instead. This means we have to choose one or the other, but this is not how I want to use the search option. I still want to keep the chat version on the bottom right-hand side of the site, but also implement the search widget in specific parts of the website where it really serves as a search function, not chat. I don't think these should either/or options, they should work together as they previously did.

How can I have both with your new configuration?