@Sahil Please assist if possible.

hi, what role does a user have to have in order to be able to send whatsapp templates? a user of ours is set up as Operator and this is the error which he receives

What am I doing wrong here, as the email doesn't send nor the latest node message doesn't show to user? Send email node is configured right, as the test mail can be sent. Also will the url: https://chatbot.yourgpt.ai/dashboard/4d2300f0-cf80-42ee-9fd7-6beb888870a0/conversations/all/{{SESSION.session_uid}} link to the conversation in which the email has been sent?

Can someone help me with how to enter the variables in a workflow in order to pre populate a calendar event with name, surname, emai, phone and service selected?

@Sahil ? I don't know if you've seen my direct messages. Your assistance would be much appreciated.

Yes, shared some info in the thread , please check

How can I change font size here in the welcome message. I have css option in use.

@Sahil, again I bother you

i have changed my brand guidelines in the settings, however on the staging site where we have embedded your code. It is not reflecting.

Email ID: [email protected] Live Site: https://osmosphere.webflow.io/

If I chat with it long enough the reset button disappears. And I am not able to close the chat

Even after hard refresh - I see the same screen. Now, I can't access the website

Hi Team,

We want every conversation happening on yourgpt to be recorded on pipedrive. How can we do that?

Do you have integration with pipedrive?

encryption doesn't seem to be working for the config variables in studio flows

has anyone connected their bot through integrations to Whatsapp, Facebook and Instagram? Are there any significant challenges?

Hi! Is there any other way to embed bot inline than iframe? Here's the use case: https://www.tekoalykot.fi/brutalisti

I need help figuring out how to keep the thinking three dots moving the entire time the bot is thinking. Currently the three dots come up for a split second and then disappear causing user confusion.

im using google calendar templet but im getting error and it doesn't create any event in google calendar

when i try to edit my flow it gives me error

This is the page and site

The bot https://chatbot.yourgpt.ai/dashboard/e9a876e3-1119-4e95-bd0d-c292641f62ae is taking few minutes to generate answer. Could you check @Sahil & co

Hi, i need help, i want to create booking flow with cal.com apps like this:

1. chatbot ask user what is his preferred date
2. Then user will answer with format dd/mm/yyyy , message capture
3. After that i want cal.com check on that given date by user, what time slot available.
4. Then return to chatbot, bot reply with list of available time on that date with copywriting like this:

“For the date of {date user ask}, below are the list of available time slot on this date.”

Then list of time slot been listed.

Hi @Sahil @Rohit Joshi the bot queries do not seem to be hitting our server. Have checked from our end and no internal issues but all chats getting this message "There was a problem connecting to our system. Please try again later"

HI Team, We''re facing an issue on our end and the AI-widget is still rendering Inter font on entering the website.

From debugging the issue, it appears the font is getting updated due to script widget on site-level font.

The whole context is shared here on the Screen recording tagged below: Sharing the short loom video below to showcase the issue in depth. https://www.loom.com/share/ce5995fe7c77459292232a9ec5b2f6dc

To resolve this issue, we need support from your team of AI widget platform so you can dive deeper and update from your end related to this issue. Thanks

Hello we're experiencing some problem with the whatsapp integration - the number is correctly connected and the majority of the messages get sent, but sometimes they dont, giving us a "Failed to deliver" error (look at the screenshot) and we always have to individually re-send each failed message

It started happening very rarely but know it basically happens with every chat we have + we have an automation which sends a message as soon as the contact send us the first message to open the chat, and that also doesn't get sent as well

What could be the cause of this?

Hi! I’m reporting a bug with the Webhook URL validation in the dashboard.

I am trying to connect my bot to Make.com, but the dashboard keeps returning an 'Invalid webhook url' error for standard URLs like hook.eu1.make.com. I have even tried proxying through Cloudflare and Pipedream, but those are also being rejected as 'Invalid'.

Strangely, it accepts webhook.site URLs immediately, which suggests the validation logic is blocking common integration domains. This is a blocker for a client booking system I'm building. Can someone check if this is a known bug on the Essential plan?"

Is there a timeline for the release of the new versions of the LLM's released recently please. They should be smarter at same/similar token costs - sonnet 4.6, gemini 3.1 etc?

@Sahil fyi when trying to bulk delete it will only delete one KB point

Hello, I am trying to email the entire conversation with the chatbot. I am setting up a stream in Studio mode. But, I need to retrieve the entire conversation. Is there a global variable or not?

What is Chat widget icon native resolution?

hey @Sahil there is a bug where you cannot sync templates within studio the only way to make them sync is to go to contacts -> send message and then sync from there. Also images or media sending in general is not supported but thats very crucial to us. same with variables that are in the url, at the moment variables are only supported if they are in the main body