# 🛠technical-support
Marco
Marco·20 replies

Hello and good evening , Is it possible to configure the bot to respond only to specific individuals? In other words, to refuse to answer general inquiries but to respond to specific people we add to a list

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:20

I have made some changes to your flow. Can I publish it and can you test it right now?

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:21

These numbers are allowed: "+973-37107710", "+973-37107722" which you can configure yourself later. I will tell you where from.

Marco
Marco08/04/2026 10:22

Yeah you can publish it , tell me when you publish it so i can test it

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:22

Just published. Please delete the chat from the dashboard first for that number, and then test again fresh.

Marco
Marco08/04/2026 10:32

It bypassed the condition

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:33

ok let me check that last conversation..

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:37

Can you try one more time clearing the old conversation..?

Marco
Marco08/04/2026 10:45

still , i contact the bot with another number he should stop and send : You cannot use the bot. Please contact | لا يمكنك استخدام البوت يرجى التواصل مع 17537070 | https://wa.me/97317537070

Marco
Marco08/04/2026 10:45
Marco
Marco08/04/2026 10:46

but i got this instade

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:50

Can I send a message from my number to test it?

Marco
Marco08/04/2026 10:51

yeah ofc

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:53

Updated the flow and did a test. Can you check the last conversation, please? Also, test with some allowed ones.

Sahil | YourGPT
Sahil | YourGPT08/04/2026 10:55

To add a supported number, you have to open the code node and add it to this list. and publish the flow..

Marco
Marco08/04/2026 11:02

It works good but some times after the Rejection message the bot responds

Sahil | YourGPT
Sahil | YourGPT08/04/2026 11:04

Can you share this conversation link?

Marco
Marco08/04/2026 11:05
Sahil | YourGPT
Sahil | YourGPT08/04/2026 11:12

I'm sorry, I didn't get this. I think it refused to answer here.

Marco
Marco08/04/2026 11:21

for the first time i try it with this number, the bot send the rejection message than it send the default message “ the ai respond”

Sahil | YourGPT
Sahil | YourGPT08/04/2026 11:22

It can be due to an old chat session. If you get this again, please share it with me so I can check.