# đź› technical-support
Tim
Tim·9 replies

@Sahil the google integrations cannot connect (Sheets, Drive etc.) I had this in a call with Rohit already and he told me the connection may need to be reset. can you take a look at this? 🙂

Sahil | YourGPT
Sahil | YourGPT26/01/2026 10:28

hello @Tim Yes, there are usage limit issues affecting users. Verification is now required. Our team has already submitted the verification request, and it is currently under review by the Google team. We’re hoping this will be reviewed by the coming week.

Diezel
Diezel26/01/2026 10:52

@Sahil do you think this affected WhatsApp by any chance?

We are not receiveing any message in our inbox and this is a big problem

Sahil | YourGPT
Sahil | YourGPT26/01/2026 11:05

Is the AI working on your WhatsApp integration, or are the chats just not showing? Please share your project URL , I’ll check it.

Diezel
Diezel26/01/2026 11:08

The chats; we're using yourgpt mostly as a way to chat with the clients ourselves

Diezel
Diezel26/01/2026 11:08

I'm trying to reconnect it right now

Diezel
Diezel26/01/2026 11:09

Yeah, now I can't reconnect it at all

Sahil | YourGPT
Sahil | YourGPT26/01/2026 11:11

Could you please share a video showing the issue you’re facing? are you connecting using auto or manual method ?

Diezel
Diezel26/01/2026 11:12

Yes sure. I have another update as well.. I really can't figure out for the life of me what happened.

Just stopped working.

I'll start an ew thread with the loom video