# 🛠technical-support
Giulia Bondici
Giulia Bondici·1 reply

Hey everyone!

Any idea where we can disable this message? it always sends automatically when a contact sends us an image or video - i cant find anything related to it

Thanks in advance

Sahil | YourGPT
Sahil | YourGPT09/02/2026 07:24

hello @George Hattingh

Could you please switch to Agent Mode from the chatbot settings page and try again?