# đź› technical-support
Diezel
Diezel·7 replies

Hi everyone. How do I delete multiple articles in the AI helpdesk? I've brought in hundreds of articles from Intercom but they're mostly wrong.

Sahil | YourGPT
Sahil | YourGPT25/01/2026 08:17

hello @Diezel Currently, there isn’t a bulk delete option available for articles. Could you please raise a feature request for this? I’ll share it with the team, and we can potentially include it in the coming week’s updates.

Diezel
Diezel25/01/2026 09:03

Okay so, do I have to delete 300+ articles one by one? Seems a bit tedious, maybe I can connect via API to delete them?

Diezel
Diezel26/01/2026 08:30

Hi @Sahil , Since there's no way of doing this I've deleted the chatbot in order to create another one.

Now, I'm having this issue:

Conflict: The domain or resource already exists, or there is a conflict with an existing configuration.

But the chatbot has already been deleted, and there was no way of deleting the domain beforehand.

Sahil | YourGPT
Sahil | YourGPT26/01/2026 09:28

hello @Diezel What is your domain? Could you please share it?

Diezel
Diezel26/01/2026 10:51

Hey there, yes, the helpdesk domain was "floww"

Sahil | YourGPT
Sahil | YourGPT26/01/2026 10:54

floww.aidesk.center this ?

Diezel
Diezel27/01/2026 08:32

Hi @Sahil so I'm not really sure what happened, but somehow we ended up with the domains mixed up. Basically what I've done now is just create the new Bot with the ai helpdesk but immediately changed to a custom domain. I've entered the values on our domain provider yesterday but still nothing. I'll wait a bit more