# 🛠technical-support
Thomas
Thomas·7 replies

Good afternoon, we have a urgent problem. The bot has disappeared on the website for one of our bots. For some reason when we inject the code for this specific bot it does not appear on the website. The code works for other bots we are using.

Sahil | YourGPT
Sahil | YourGPT01/02/2026 06:45

hello @Thomas
Could you please share the website link where you’re facing this issue?

Thomas
Thomas01/02/2026 14:11

I tried putting it on a different site as well and the bot would not show up

Thomas
Thomas01/02/2026 14:12

https://www.orviaai.com

Thomas
Thomas01/02/2026 14:12

It should also show up here and if you go to the element console you see an error

Sahil | YourGPT
Sahil | YourGPT01/02/2026 14:14

seems to be loading fine , do you have any security settings enabled ?

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Thomas
Thomas01/02/2026 19:18

Yeah for some reason our security settings were messed up. I appreciate the help. Thank you!