# đź› technical-support
slamba
slamba·3 replies

@Sahil - long time hope all is well! We need a bit of assistance as we are trying to pitch a restaurant chain. I am not getting any notiications for the "Live Chat handoff" on my mobile but all other notifications are working. Any idea what's happening? Just sent you a DM of the widget ID

Sahil | YourGPT
Sahil | YourGPT08/05/2026 10:27

hello @slamba Everything is going well, thanks for asking.

I checked your bot—could you please confirm which version of our app you’re using? It will help us understand why you might not be receiving notifications.

slamba
slamba08/05/2026 13:48

@Sahil 2.6

slamba
slamba08/05/2026 13:50