# 🛠technical-support
pieterh
pieterh·2 replies

Hi! I tried to connect my outlook-web e-mail account to train my agent on previous outlook conversations. When creating a new training job, I get to the microsoft login screen, and log in. But when I return to yourGPT, I see an error message: "Failed to retrieve Outlook access token". The job is (obviously) not created. Anybody have an idea what I'm doing wrong, and how to connect outlook? It's a treasure trove, can't wait for it to work!

Sahil | YourGPT
Sahil | YourGPT20/01/2026 12:46

hello @pieterh Our team has recently deployed a fix. Could you please try again and let us know if it works?

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pieterh
pieterh20/01/2026 13:52

The job is starting now! Thanks! I'll play around with it and let you know if I have any further questions. Thanks again!