Could you please share the issues you’re facing while adding FAQs? Also, what usage limits do you currently have?

it only lets us put 60 FAQs. bot id for reference: 6ca13cd6-9f42-4e27-ad0e-1e5303a24257

@Sahil

@Sahil

hello @Rahul I’ve checked your project and limits, and I’m not seeing any errors when adding FAQs. Could you share a short video showing where the error appears on your side? This will help us identify the issue more accurately.

@Sahil

also what is the difference between conversations and queries

on the analytics

Conversations refer to chat sessions, while queries are the individual questions or messages sent within any session.

hello @Rahul
Do you still have this FAQ added? If so, please share it with me. I can try adding it on my end since your credits are available. I want to reproduce the issue so I can debug it more effectively.

yea its still the same issue. no change @Sahil