# 🛠technical-support
Ross·4 replies
Hey, It seems that the chat bubble isn't appearing on our website at all at the moment for some reason. Checked the security settings and all seems fine there, if someone could help that would be great
it appears the iframe code has been changed? Before:
src="https://widget.yourgpt.ai/c3f37e41-xxxx-xxxx-xxxx-0e072e056949"
width="100%"
height="100%">
</iframe>```
After:
```<iframe
src="https://widget.yourgpt.ai/c3f37e41-xxxx-xxxx-xxxx-0e072e056949-o1-01"
width="100%"
height="100%">
</iframe>```
there is a extra o1-01 now which has bricked the widget on our site, if that can be fixed that would be great