# đź› technical-support
Marco
Marco·8 replies

Hi Support Team

Im facing issue with Throttling Limit, when the user reaches the limit it dose send the limit message

Sahil | YourGPT
Sahil | YourGPT20/12/2025 15:18

hello @Marco Let me check this. Could you please share your project URL

Sahil | YourGPT
Sahil | YourGPT20/12/2025 16:33

You are pointing that the throttle limit error message is not showing in your WhatsApp integration ?

Marco
Marco20/12/2025 17:23

Yes exactly

Marco
Marco21/12/2025 20:28

Any update?

Sahil | YourGPT
Sahil | YourGPT22/12/2025 08:21

hello @Marco
Our team is already looking into this. We need to make some updates to the error being sent to integrations, as right now the error message only appears on our web widget and not within integration messages.

Marco
Marco22/12/2025 08:55

Good morning, my issue is that the doesn’t send a message when the user reach the limit on the WhatsApp

Sahil | YourGPT
Sahil | YourGPT24/12/2025 06:58

hello @Marco We’ve added the limit message to the integration as well. You can try it now.