# 🛠technical-support
Shak
Shak·4 replies

Hi Support Team,

We’re facing two issues in our bot flow configuration:

When we use a button bubble to trigger an event, the bot does not respond based on the intended intent if the Session Created event is configured initially. We also tried adding conditions and tested this with Rohit on a call, but it still didn’t work. Could you please advise on the correct setup or workaround for this?

In the flow where we capture a variable, when the input type is set to “YourGPT typing”, the typing bubble does not appear for the user. Could you help us understand why this is happening and how to fix it?

Sahil | YourGPT
Sahil | YourGPT19/12/2025 13:11

hello @Shak let me check this

Shak
Shak22/12/2025 07:10

Any updates on this ?

Sahil | YourGPT
Sahil | YourGPT22/12/2025 08:19

hello @Marco
Our team is already working on this on the widget side. We’ll be rolling out an update soon and will keep you informed.

Sahil | YourGPT
Sahil | YourGPT24/12/2025 06:31

hello @Shak We’ve improved this behavior. You can now use the new session event with flow detection and conditional execution. Please try your scenarios again and let us know if everything works as expected.