Could you please share the screenshot of your scenario in Make.com.

Your can use parameter to send the data in webhook in API Call node and in your Make.com scenario write the name in message box for get the data.

Ok it's working now - can you help fix the template of the message received on whatsapp

Sure! I can help you fix this.

Also 1 parameter we need to pass as well the Visitor name along with the message to be able to trace

The chat

Did you make any changes ?

it is reponding differently

Ah the base model was changed

Yes i have changed the model and changed the project to Agent mode.

Clause is not able to pick the intent when user shared table number unless clearly specified

Hence I have to go back to gpt -5

What happens in Agent mode?

Ok saw the documentation

The output format for whatsapp is still the same

Let me know how can I fix that and also share the user name - this is only thing remaining

Let me make few changes in your flow to fix this issue.

Ok

I’ve fixed the issues. You can check now. I’ve also updated the intent and its description, and added the visitor name functionality to your flow.