Hi team, our bot seems to link products that are out of stock or old links that are no longer in the - Thread Discussion

# 🛠technical-support

Thomas·3 replies

Hi team, our bot seems to link products that are out of stock or old links that are no longer in the knowledge base after refreshing the links. Is there solution to this?

Himanshu19/12/2025 13:40

Yes, please share the conversation URL where you’re seeing this issue so we can review the exact behavior and check why outdated or out-of-stock links are still being referenced.

Thomas19/12/2025 16:56

https://shop.thesocialleaf.com/toms-river/menu

Thomas19/12/2025 16:57

For this bot if you ask a question such as “flower products” it will display products that are out of stock. These links are refreshed everyday so they shouldn’t be out of stock. Can the bot go through the links and see which products are out of stock?