# 🛠technical-support
Guigz
Guigz·5 replies

Hey team, Our YGPT account is currently fully unaccessible. ⚠️ Chatbot unresponsive and helpdesk site down. Could you please urgently help us figure out what is going on?

Sahil | YourGPT
Sahil | YourGPT27/05/2026 12:56

hello @Guigz
Yes, we’re aware of this issue and are currently investigating it. Please give us a few minutes..

Guigz
Guigz27/05/2026 12:56

Thank you

Sahil | YourGPT
Sahil | YourGPT27/05/2026 13:26

hello @Guigz It should be working now, though our team is still actively investigating the issue.

Guigz
Guigz27/05/2026 13:26

Thanks, yes, services seem back to normal now

Filamonkey
Filamonkey27/05/2026 18:32

@Sahil Backend isn't responding ATM

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