I will share some info or docs on how to do that—no worries. Once you understand the Studio workflow and how it works, you’ll be able to experiment and try things easily.

yes I make a booking through the widget.

Also how do I make it book 30 minute appointments rather than 1 hour appointments?

if you can help me set up the variables in the summary and description I would really appreciate it. And also to make sure that the bot is gathering the Name, Surname, email and cell number first before confirming the appointment

and how to make it 30 minute appointments instead of 1 hour

hello @George Hattingh
I’ve shared the flow with the team who originally created it and requested them to extend it based on your requirements. Could you please provide a complete list of everything you would like to be added or changed?

Hi there. Yes No problem. I'll share that with you

I require the worflow to do the following:

1. book 30 minute appointments on the linked google calendar.

2. Ap[pointments are every 30 minutes from 8am ending at 5pm (last appointment at 04:30pm

3. the calendar event must be populated with the person's name, surname, phone number and email address

4. the calendar event must also capture the purpose of the appointment.

5. the chatbot must trigger the booking workflow on booking intent

6. THe hatbot must first gather the relevant contact details so that they can be added as variables in the calendar event.

7. The address must also be added to the calendar event: Phoneix Health Care Shop 37 Eden Mall. 52 Van Riebeeck Ave, Edenvale, Johannesburg, 1609

THanks so much. I really appreciate it.

Is there anything else you need?

Not for now. Let me share this with team.

Also, could you please tell me which part you’re facing issues with or what you’re unable to figure out?

We will be making changes to your flow on your account for this, once you confirm.

this is the project right - Phoenix Healthcare @George Hattingh

It's this Phoenix Health Care account

https://chatbot.yourgpt.ai/dashboard/17bd8881-5a5e-40ba-be5c-ef2199be38e5/overview?tab=chatbot

I have already looked into some of the items I listed above, but i'd like the team to please look at everything to make sure i've done it right and set up what i've not been able to

thank you so much

hello @George Hattingh

The booking workflow for Phoenix Health Care has been set up. To test it, please open the studio emulator and type something like “Book an appointment” to trigger the booking intent. The bot will collect the required contact details and the purpose of the visit, then allow you to select a 30-minute slot between 8:00 AM and 5:00 PM. If the slot is available, the appointment will be added to the linked Google Calendar with all the captured details and the practice address; if not, it will prompt you to choose another time.

Please test it and let us know if anything needs adjustment.

thank you so much. I will test it now