I'm trying to have yourGPT to train on previous intercom conversations and getting this error - can someone help?

Hello @Thivanka Please refresh the page and open your Intercom settings again to copy the URL.

Thanks - it seems I can't do this on our free trial - so will do it once we've tested this week and upgraded.

How do launch the app like yours - currently when we launch it - it takes the full screen and doesn't look like your one?

hi team, the hong kong country code is available when im setting the orechat form but not after it has been implemented? can u check, also is there a way to set a country code as default, as it shows empty space now and sometimes user dont know to click on it to get more options

I’ve encountered an issue where a conversation that ended two days ago is now being marked as today’s.

This causes a problem on our side because we collect and review conversations afterward, and this behavior results in duplicate entries.

While it’s technically possible to filter or clear duplicates, the inconsistency in conversation dates creates inaccuracies in our bot activity analytics. For example, the conversation shown in the attached screenshot was already included in the report for October 13, but it appeared again on October 15, even though there were no new messages from the user.

this behavior has been observed across multiple conversations over the past few days.

Do you have an explanation on why this happens or it is a bug?

hi team, im using ai and code block to generate a api payload from natural user language, now that respose is getting stored in a variable FLOW.last_response, but now i cannot pass this variable to raw json part of thew api block? how can we work around this please i need it resolved asap because of deadline im on

Hi team, what is the difference between auto-resolve session and auto-close session

Hey guys 👋

I'm trying to set up YourGPT chat widget on a React app that is built with Capacitor.js into an Android app. I'm experiencing issues having the chat widget show up on the Android build, even while the chat is opening on the web build. I've followed both NPM Package and $yourgpt Method to no avail

Do you have any past experiences with similar issues and could point me towards a solution?

@Sahil hi, im having issues with the email intergration, it will receive email but not respond or engage bot or reply to the email, it says agent not bot.

hi team is there any way to use buttons to set values to a variabe, like taking a button value and storing it inside a variable

hi team. I wanna contribute development of our community.

I am a fullstack and blockchain devleoper with 7+ years of experience,

Would you give me a opportunity to work with you?

Hey Team, My AI Helpdesk is currently fully unaccessible, could you please take a look? 🙏 Here's the link: https://oskey-resident.aidesk.center/

Just got back, all good now!

https://www.firstpost.com/tech/snapchat-canva-signal-perplexity-many-apps-down-aws-outage-appears-to-be-cause-13943604.html

https://www.vercel-status.com/

@Guigz There’s currently an AWS outage impacting services like Vercel and other cloud providers.

✅ Our major product components remain fully operational now, and our team is continuously monitoring the system.

If you experience any issues, please let us know.

Hey guys,

I'm implementing the chatbot on iOS through webview. Chat works fine, but user info is not coming through, I add email and id as query params, resulting in URL such as:

https://widget.yourgpt.ai/[email protected]&CONTACT.ext_user_id=uuid&user_hash=hash

@Sahil should this work?

@Sahil

Hi, can i migrate an existing whatsapp api account from respond.io to yourgpt?

Hello,

From time to time, we encounter conversations where the chatbot outputs { instead of { or } instead of }. This issue may affect also other symbols such as "|" ("|"), but we didn't notice such examples, probably because bot mainly use "{" and "}".

This issue causes confusion for users and makes code examples unexecutable.

Could you please fix this behavior?

It appears our chat studio flows have decided to disappear, could this be looked into:

None of our chat's seem to be getting taken up by the AI either, we haven't exhausted our credits, can someone look into this asap as our chats are now queuing up

hi, iv had customers say they have not recived a sms msg from me and there has been missing mms photos nbot getting to me, so missing data as such can it be fixed please? this may be due to the studio outage not sure

iv got same issues, studio has crashed, the bot is not responding , last night it started being laggy, the website bot on there page is down also

Hello,

We found and fixed the issue that was causing Studio flows not to load and some AI agents (that rely on AI Studio) to stop responding. The problem came from a connectivity issue with one of the clusters responsible for Studio.

This affected users using AI Studio — else stayed up and running. The issue is now resolved and we’re doing a post-mortem to fully understand the cause.

All AI agents are back to being fully operational! If you notice anything unusual, let us know.

Hi guys, I’m trying to use the send WhatsApp template feature from the contacts list. But after pressing the sync button multiple times, I’m still not getting the templates I have. In my WhatsApp manager I can see one default hello_world template already created.

I am using the manual way to integrate with WhatsApp, not the Auto way.

@Rohit Joshi any help on this would be much appreciated.

hi team, my flow is getting stuck at an ai response code block, the same thing was working fine yesterday but now its getting stuck there, please help